Workshop · Jewelry repair

A chain that snapped gets brought back to life.

Jewelry repair in Inwood, at the bench in the store: chains, clasps and closures. Raffi, a master jeweler, works on them himself. Bring the piece in or send a photo and we’ll tell you what you’ve got.

Two Rolex watches held in a black-gloved hand, one two-tone in steel and rose gold with Roman numerals, the other steel with diamond hour markers; both with a date window.

Snapped chains

An open link or a chain in two pieces gets fixed at the bench. Broken gold doesn’t get thrown away.

Clasps and closures

A clasp that won’t close gets looked at. A loose closure gets checked, and we tell you what makes sense.

Stones and settings

A stone that wobbles: we check the setting and tell you before touching anything.

Cleaning and inspection

The piece gets cleaned and the setting checked before it goes back to you.

Diagnosis in front of you

We look at it under the loupe and tell you what we see, without the jargon.

01

Bring the piece in or send a photo

At the counter, during store hours, or on WhatsApp with a photo. That’s enough to get started.

02

We look at it and tell you

Raffi checks it under the loupe and explains what you’ve got and how it gets solved. Looking at the piece is free. You decide after that.

03

It gets fixed and you pick it up

The piece gets worked on at the bench in the store and you pick it up at the same counter where you left it, cleaned and checked.

Send a photo and we’ll tell you what you’ve got.

On WhatsApp or at the counter. Looking at the piece is free.

WhatsApp Gold calculator