A chain that snapped gets brought back to life. And before we touch it, we tell you what you’ve got.
A broken chain isn’t a lost chain.
It catches on a shirt, it hits the floor, a link opens up. It happens every day, and people bring it to the counter with the same worried face.
A gold chain holds up for years. The clasp is the part that works hardest and the first to wear out, and an open link almost always gives you a warning before it lets go.
Everybody sells gold. We work it. Raffi is a master jeweler and the bench is here, in the store, not in another city.
What usually comes to the counter
Snapped chains, or chains with an open link. Clasps that won’t close, or don’t close tight. Pendant bails that opened up and left the pendant in a pocket.
Also pieces that look fine but feel weak: a clasp that doesn’t click anymore, a chain that bends where it shouldn’t.
If yours isn’t on this list, bring it in anyway. Looking at the piece is free, and we tell you what you’ve got.
Before you come: three tips
Don’t glue it or squeeze it with pliers at home. A forced link breaks worse and takes more work to get right.
Bring every part: the chain, the loose clasp, the pendant, the link that fell off. Whatever comes in gets used.
If you want to get ahead of it, send a photo on WhatsApp with the piece on a light surface and the break where we can see it. With that we can tell you what you’ve got and what’s worth bringing, before you come up the avenue.
We look at the piece first.
Every job is different and nothing gets promised here before it has been looked at. Bring the piece to the counter or send a photo on WhatsApp: we’ll tell you what you’ve got and how it gets solved, before you decide anything.
We look at it under the loupe and tell you what we see, without the jargon. Once the piece has been seen, we tell you what can be done, and you decide afterward.
The piece gets cleaned and the setting checked before it goes back to you. The clasp gets tested, not assumed.
While it’s with us, your piece is kept safe and the store has locks on the doors. What comes in is what goes out.
And if you’d rather sell it
A snapped chain or a single earring weighs the same as a complete piece. If you’d rather not fix it, we appraise it for free and, if you take the number, you get paid the same day: cash, Zelle or card.
And if you want to keep it and just want to know what it’s worth, that works too. The appraisal is free either way: fix it, sell it or neither.
You decide. Looking and weighing cost nothing.
Where and when
88 Nagle Avenue, Inwood, Manhattan. Every day from 9:00 AM to 7:30 PM.
Send a photo and we’ll tell you what you’ve got. On WhatsApp or at the counter.
